1. Who we are

PaintWright is operated by The Wright Ones LLC ("we," "us," "our"). We provide PaintWright quoting software for residential contractors. Our contact email is [email protected].

2. What we collect

We collect the following information:

Account data: name, email address, and password (hashed) when you sign up
Business profile: company name, phone, address, license number, and trade type
Quote data: job descriptions, client names, client email addresses, and computer-generated quotes you create
Usage data: which features you use, when you log in, and error logs for debugging
Payment data: handled entirely by Stripe - we never see or store your card number

3. How we use your data

To provide and improve the PaintWright service
To generate quotes using your job descriptions (sent to Anthropic, OpenAI, Google, and Perplexity APIs)
To send transactional emails (quotes, invoices, account notifications)
To process payments via Stripe
To prevent fraud and abuse

4. Service providers

When you generate a quote, your job description and relevant context is sent to third-party service providers to produce the quote content. We use Anthropic (Claude), OpenAI (GPT-4o mini), Google (Gemini), and Perplexity. Your data is subject to their respective privacy policies and data processing terms. We do not opt in to training data sharing with any of these providers.

5. Data sharing

We do not sell your data. We share data only with:

Supabase - database and authentication
Stripe - payment processing
Resend - transactional email delivery
Railway - cloud hosting
Service providers - as described in section 4
Law enforcement - when required by law

6. Data retention

We retain your account data while your account exists. Canceling a subscription does not delete your data. You can still log in, review history, and export. Uploaded files and records stay available after cancellation.

You may delete your account at any time from Settings → Delete account, or by emailing us. When you delete your account, it is scheduled for permanent deletion in 14 days. Your personal data, business records (quotes, jobs, clients, invoices), and uploaded files (photos and logos) are permanently removed when that window ends. You can restore your account from the restore link in the deletion email before then. Billing records retained by Stripe may persist under Stripe's own retention obligations. Anonymized aggregate usage data may be retained for service improvement.

7. Cookies

We use strictly necessary cookies for authentication (Supabase session tokens). We may also use analytics cookies or scripts (PostHog) to understand how the product is used. PostHog data is not shared with advertisers. Our CookieBanner lets you control non-essential cookies.

8. Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected].

9. Changes

We may update this policy. Significant changes will be emailed to active subscribers. Continued use after changes constitutes acceptance.

Privacy Policy